ZagAlert FAQ
This resource is designed to provide facts and answers to common questions about the ZagAlert emergency notification system at Gonzaga University. If you do not find the information you're looking for on this resource, please visit the ZagAlert website or contact Emergency Preparedness.
All Gonzaga emails and Gonzaga telephone numbers are automatically enrolled in the system. All students, staff and faculty should visit the ZagWeb portal and add mobile phone numbers and personal, non-GU emails. Visit Zagweb, click on "Enter Secure Area", provide your credentials, then click on ZagAlert to make these updates. If you are not current student, faculty or staff but would like to receive emergency notifications, you can opt-in to the system by texting the word "ZagAlert" to 77295. More information can be found at
A ZagAlert message may be sent to notify recipients of emergencies, incidents or disasters that impact the campus environment or community. The messages will contain information to assist the recipient in making the best choice possible to protect their life safety. These messages may also contain specific recommended actions or resources for more information.
Email and Voicemail
Subject: ARMED INTRUDER ON CAMPUS, ZAGALERT, GONZAGA UNIVERSTIY
This is a ZAGALERT EMERGENCY MESSAGE from Gonzaga University.
An active shooter has been reported on campus in front of the west entrance to College Hall. Lockdown: if you are on campus, go into the nearest available room and lock the door; stay away from windows. If you are not on campus, stay away until further notice. THIS IS NOT A TEST. Obey commands from authorities. Updates and information are available at www.facebook.com/GonzagaUniversity.
Text and Twitter
ZAGALERT. Active shooter west entrance College Hall. Lockdown. Stay away from campus. Updates at www.facebook.com/GonzagaUniversity. #ZagAlert
First, follow any instructions given in the ZagAlert. Generally, you will be asked to take a protective action: evacuate, shelter-in-place, avoid the area or Lockdown/Run, Hide, Fight. Find out more about these actions on the ZagReady page. If no specific actions are recommended, please use the information in the ZagAlert message to determine what protective action you should take. Remember, it is important to proactively think about how you would take a protective action at work, in class, or while on campus before an emergency occurs.
Second, monitor ongoing communications via social media or additional ZagAlert messages and follow all additional instructions, including those issued by first responders such as fire or law enforcement. Please do not contact Gonzaga University, including Campus Security and Public Safety, during this time unless you have information to report about the incident, or are experiencing a separate emergency. DO NOT assume the incident is over until you are officially notified via ZagAlert that the situation is resolved (even if other news sources or social media report it to be over.)
Third, refrain from speculating about what is happening. Please do not engage with social media posts or talk to media representatives about the incident or emergency, and avoid speculation with friends, family, or people around you. Instead, focus on staying safe and waiting for more information. Official information about the incident will be listed on the Gonzaga University Facebook page, Gonzaga University Twitter account, and the Gonzaga University Emergency Information page.