Student Outreach and Support (SOS) replaces former Refer process.
Case Managers in the Center for Cura Personalis regularly provide consultation, outreach and support when a faculty member, staff member, parent, family member or friend has a concern for a student who may be facing a personal struggle, is in distress, and could benefit from additional support and resources. Holistic case management is seamlessly connected to the student experience and services are streamlined so students can effectively reach their goals
The Student Outreach and Support (SOS) process replaces the former Refer process. The updated process and functionality enables a more holistic view of every student and enables case managers and student support professionals to collaborate more seamlessly on a unified student record over time, share notes, and get early indicators to identify students in need. Staff can quickly intervene to get students back on track while they create, automate, and aggregate alerts to act individually or at scale.
The Center for Cura Personalis offers support to the whole student, so students can visualize their progress, staff can intervene collaboratively and measure outcomes through equitable support connecting students to services they need to thrive. Case managers and university staff build deeper connections to students that foster student wellbeing.