TECHNOLOGY BASICS FOR DISTANT STUDENTS

Help Desk: If you have any problems or questions about technology services at Gonzaga, please contact the IT Support Center:509-313-5550 /  helpdesk@gonzaga.edu. The Help Desk is located on the lower level of Foley Library and is open 

Mon-Th 7:00am- 9:00pm and Friday from 8:00am - 4:30pm. 

Zagmail: Zagmail is the email service available to Gonzaga students http://zagmail.gonzaga.edu. You log into you Zagmail account with your GU username and password. Contact the Help Desk if you do not know your Zagmail username and password.

Blackboard: Blackboard is an online learning system used by many faculty in teaching their courses here at Gonzaga. Blackboard uses the same username and password as Zagmail. http://blackboard.gonzaga.edu

JesuitNET Blackboard: This is the Blackboard platform used by graduate programs in Professional Studies: Organizational Leadership, COML and Nursing. For with JesuitNET Blackboard call: 1-866-748-1155

Zagweb: http://zagweb.gonzaga.edu  You can use Zagweb to pay your bills via credit card or e-check, register for classes, add and drop classes, view your grades, course schedule and your financial aid awards. Log onto Zagweb by using your Student ID # and PIN #.

Student File and Web Storage: Each Gonzaga student is provided with 200MB of document storage on the Barney server. This storage includes documents created in the computer labs, web pages, and your e-mail (Zagmail mail is stored on Barney). Documents stored on Barney can be accessed from anywhere typing this URL into your browser address bar:  ftp://your-username@barney.gonzaga.edu - be sure to replace the phrase "your-username" with your username. Example: ftp://wshakesp@barney.gonzaga.edu

Barney is backed up nightly (e-mail is backed up weekly) to protect your data. Please respect the space constraints and do not store MP3 files, movies, copyrighted items, or large photo archives on Barney; they can and will be removed as required to allow sufficient storage space for all users.

NOTE: Distance Students may experience problems using the Barney storage space. You can contact IT Support Services to get help helpdesk@gonzaga.edu

WHEN YOU VISIT CAMPUS:

Campus Computer Labs: Information Technology Services maintains the only general purpose 24 hour student computer lab on campus, located on the 2^nd floor of the Administration Building in Room AD243. More than a dozen other computer labs on campus are located in each academic school and primarily support students within their particular curriculum. Lab access is also available in the Foley Library. The computer labs use the same username and password as Zagmail and Blackboard.

Wireless access on Campus: Wireless access is available in many buildings on campus including the Crosby Student Center, Foley Library, the School of Engineering (Herak Center), School of Education (Rosauer Center), Professional Studies (Schoenberg Center), the School of Business (Jepson Center), Cataldo Dining Hall, the Law School, and parts of the Administration Building. You can contact IT Support Services to get help connecting to the Gonzaga wireless network: helpdesk@gonzaga.edu